Shipping Policy

Thank you for choosing Volufy.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days

• Canada: 7–12 business days

• United Kingdom: 5–10 business days

• Australia: 7–12 business days

• International Orders: 7–15 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team and include your order number for faster assistance.